These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Teflon Don LLC ("Company," "we," "us," or "our"), a Texas limited liability company operating from Houston, Texas. By accessing our website, engaging our services, or executing a Client Services Agreement, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.
Teflon Don LLC provides the following categories of digital services to local businesses:
Custom website design and development, including responsive/mobile-first design, on-page SEO integration, SSL security, contact forms, click-to-call functionality, Google Maps integration, and performance optimization. Websites are built from scratch using clean, standards-compliant code. We do not use pre-built templates or website builders (Wix, Squarespace, etc.) unless specifically requested by the Client.
Local SEO services including keyword research and targeting, Google Business Profile setup and optimization, technical SEO audits, competitor analysis, on-page optimization, and periodic performance reporting. SEO results are influenced by numerous factors outside our control (search engine algorithm changes, competitor activity, market conditions); therefore, we do not guarantee specific rankings or traffic volumes.
Custom AI-powered tools and automations including chatbots, automated lead follow-up systems, scheduling automation, workflow automation, and custom integrations. AI services are scoped on a per-project basis and may involve third-party AI service providers.
Bundled delivery of web development, SEO, and AI automation as an integrated service package.
Services are offered at the following standard rates, subject to change. Custom projects may be quoted separately.
| Tier | One-Time Fee | Year 1 Hosting | Hosting After Year 1 |
|---|---|---|---|
| Launch Pad | $499 | Included | $15/month |
| Revenue Machine | $999 | Included | $25/month |
| Market Leader | $2,499 | Included | $50/month |
All prices are quoted in U.S. dollars. Custom projects, add-on services, or scope changes beyond the standard tier inclusions may incur additional fees, which will be quoted and agreed upon in writing before work commences.
Invoices not paid within 30 days of the due date may incur a late fee of 1.5% per month (18% annually) on the outstanding balance, or the maximum rate permitted by Texas law, whichever is less. We reserve the right to suspend services, including website hosting, for accounts more than 30 days past due.
We accept payment via bank transfer (ACH), Zelle, Venmo, PayPal, or other methods agreed upon in writing. Payment processing fees, if any, are the responsibility of the Client.
You own everything we build for you. Upon receipt of full payment, all rights, title, and interest in the deliverables — including source code, design files, written content (unless sourced from third parties), and any custom assets created specifically for your project — are transferred to you.
Upon request (and provided all invoices are current), we will provide complete source files and facilitate transfer to any hosting provider or developer of your choosing. There is no lock-in. We will cooperate fully with any migration.
All standard service tiers include two (2) rounds of revisions during the design and development phase. A "revision round" is defined as a single consolidated set of written feedback or change requests submitted by the Client.
Revisions include reasonable modifications to layout, colors, typography, content placement, imagery, and minor functional adjustments within the originally agreed scope of work. Revisions do not include:
Revision requests beyond the two included rounds will be accommodated at a rate of $75 per additional revision round, or as otherwise agreed in writing. We will notify you before any additional charges are incurred.
To maintain project timelines, we request that revision feedback be provided within 7 business days of receiving a deliverable for review. Projects with no Client response for 30 or more consecutive days may be considered abandoned, and the balance will become due in full.
We provide managed hosting as part of our service tiers, which includes server maintenance, SSL certificate management, uptime monitoring, security updates, and technical support for hosting-related issues.
We target 99.9% uptime for hosted websites but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, and force majeure events are excluded from uptime calculations. We will provide reasonable advance notice of scheduled maintenance when possible.
Hosted websites may not be used for any unlawful purpose, to distribute malware, to host content that infringes third-party intellectual property rights, or for any activity that violates applicable federal, state, or local law. Violation of this section may result in immediate suspension of hosting without prior notice.
To ensure timely and successful project delivery, the Client agrees to:
Standard project timelines are as follows:
Timelines are estimates and may be affected by Client responsiveness, scope changes, third-party dependencies, or complexity beyond original estimates. We will communicate any anticipated delays promptly.
To the maximum extent permitted by applicable law, Teflon Don LLC's total aggregate liability arising out of or related to these Terms, any service agreement, or the services provided hereunder shall not exceed the total amount paid by the Client to Teflon Don LLC during the twelve (12) months immediately preceding the claim.
In no event shall Teflon Don LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of data, or loss of goodwill, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.
While we employ industry best practices and are confident in the quality of our work, we do not guarantee specific business outcomes, including but not limited to:
Marketing statistics and case study figures referenced on our website represent actual past results but are not guarantees of future performance.
We are not responsible for the actions, policies, outages, or failures of third-party services, including but not limited to hosting infrastructure providers, domain registrars, Google (search rankings, Google Business Profile, analytics), payment processors, AI service providers, or any other external platforms integrated into your project.
The Client agrees to indemnify, defend, and hold harmless Teflon Don LLC, its owner, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
In the event of any dispute arising from or relating to these Terms or the services provided, the parties agree to first attempt to resolve the dispute informally through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.
If the dispute cannot be resolved through informal negotiation, the parties agree to submit the dispute to non-binding mediation in Harris County, Texas, before a mutually agreed-upon mediator. The costs of mediation shall be shared equally between the parties.
If mediation is unsuccessful, either party may pursue the dispute through binding arbitration or litigation in a court of competent jurisdiction in Harris County, Texas. The prevailing party in any arbitration or litigation shall be entitled to recover reasonable attorneys' fees and costs from the non-prevailing party.
Notwithstanding the above, either party may bring an action in small claims court in Harris County, Texas, for disputes within the jurisdictional limits of such court.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Harris County, Texas, and the parties consent to the personal jurisdiction of such courts.
The Client may terminate an ongoing project or hosting arrangement at any time by providing written notice. In the event of project termination:
We reserve the right to terminate a project or service relationship if:
Termination does not relieve either party of obligations accrued prior to the effective date of termination, including payment obligations. Sections 5, 10, 11, 12, 13, and 15 shall survive termination of these Terms.
Each party agrees to keep confidential any non-public information received from the other party during the course of the engagement, including business strategies, customer data, login credentials, financial information, and proprietary methods. This obligation survives termination of the engagement for a period of two (2) years.
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, power failures, cyberattacks, or acts of terrorism. The affected party shall promptly notify the other party and make commercially reasonable efforts to resume performance.
These Terms, together with any executed Client Services Agreement, constitute the entire agreement between the parties concerning the subject matter hereof and supersede all prior agreements, understandings, and representations.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
The Client may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
All notices under these Terms shall be in writing and delivered via email to the addresses on file. Notice is deemed given upon confirmed delivery.
For questions about these Terms of Service, please contact:
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. For active clients, material changes will be communicated via email at least 30 days before taking effect. Continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.